Academic Partnership Liaison

Responsibilities

• Serve as the primary onsite resource for affiliated medical staff, faculty, residents, and visiting educators.
• Coordinate faculty onboarding, appointments, and access to NEOMED systems and resources.
• Build and maintain strong relationships with health system leaders and faculty to identify and address needs.
• Represent NEOMED at hospital meetings, events, celebrations, and ceremonies.
• Facilitate connections between hospital-based faculty and university faculty for teaching, research, and collaborative initiatives.
• Provide high-touch, professional support for time-sensitive administrative and academic tasks.

Requirements

• 3+ years of professional experience in customer service, hospitality, healthcare, or academic roles.
• Proficiency with Microsoft Office Suite.
• Demonstrated ability to work collaboratively with diverse stakeholders, including physicians and senior leaders.
• Strong written and verbal communication skills.

Preferred Qualifications

• Associate’s degree.
• Experience supporting faculty, physicians, or students in a service-oriented role.
• Familiarity with learning management systems or academic coordination tools.
• Proven ability to exercise sound judgment, discretion, and confidentiality in a complex environment.
• Strong organizational skills with the ability to manage multiple priorities independently.

Benefits

• Competitive medical, dental, and vision insurance.
• State retirement plan with 14% employer matching.
• Generous vacation, sick leave, and 11 paid holidays per year.
• Educational benefits with partner universities.
• Ongoing professional growth opportunities, including Lean Six Sigma certification.
• Flexible Spending Account (FSA) or Health Savings Account (HSA) options.

About the Company

Northeast Ohio Medical University (NEOMED) is committed to fostering a collaborative and team-oriented environment. We believe every employee should feel appreciated, valued, and empowered. Our mission is supported by our core values of Integrity, Collaboration, and Excellence.