Academic and Career Success Advisor

Responsibilities

• Provide academic and career guidance to first- and second-year and transfer students to improve retention and graduation rates.
• Assist students with course scheduling, registration, transcript evaluations, and degree planning.
• Help students explore majors and careers, connect with mentors, and develop personalized professional plans.
• Teach sections of the Introduction to Onward course (AS 1100).
• Identify at-risk students through academic monitoring and develop outreach strategies to support their success.
• Collaborate with various university departments, including Career Services, Financial Aid, and the Registrar, to resolve student issues.
• Develop and deliver programming focused on college transitions, academic success, and study abroad.
• Participate in recruitment, enrollment activities, and student orientations.

Requirements

• Bachelor's degree.
• 1 year of professional work experience.
• Proficiency in MS Word and Excel.
• Familiarity with Student Information Systems and Learning Management Systems (e.g., Canvas).
• Familiarity with CRM systems such as Slate.
• Proficiency with Google G-suite.
• Strong customer service orientation and effective communication skills for one-on-one and group settings.

Preferred Qualifications

• Master’s degree in a related field.
• Prior experience in academic advising, career coaching, or student services.
• Experience with Ellucian’s Banner product and Slate.

Benefits

• Starting annual salary of $43,888 – $48,000.
• Health and dental insurance options.
• Paid vacation, personal, sick, and mission time.
• 403(b) retirement plan and life insurance.
• Tuition remission benefits for employees, spouses, and children.

About the Company

John Carroll University is a private, Jesuit Catholic university located in University Heights, Ohio. Dedicated to developing leaders through knowledge and character, the university offers a supportive community with a 13:1 student-to-faculty ratio and a strong network of alumni.