2IC - Furniture

Responsibilities

• Assist in managing retail operations and leading an enthusiastic team
• Maximize sales and exceed individual and store targets
• Coach, lead, and motivate team members to achieve excellence
• Provide exceptional customer service and life at home solutions
• Resolve customer complaints and make quick decisions to ensure customer satisfaction
• Manage work tasks effectively while prioritizing customer needs

Requirements

• Proven experience in retail management with an excellent sales track record
• High level of furniture product knowledge (indoor/outdoor settings, couches, etc.)
• Strong communication and interpersonal skills
• Ability to work flexible retail hours, including weekends, public holidays, and late nights
• Highly motivated, results-driven, and passionate about retail

Benefits

• Guaranteed base earnings plus attractive commission structures
• Fantastic incentive-based promotions
• Generous staff discounts
• Clear paths for career progression within a trusted national brand
• A positive work environment where performance is recognized and rewarded

About the Company

Harvey Norman is an Australian retail icon in the home and lifestyle space, operating over 180 stores nationwide. We are dedicated to delivering great service and providing a supportive network for professional development.