2IC Bedding

Responsibilities

• Deliver exceptional customer service and find the best life-at-home solutions for customers
• Maximize sales and work towards exceeding individual and store sales targets
• Assist with coaching, leading, and motivating an enthusiastic team
• Manage work tasks and customer needs simultaneously to ensure timely service
• Resolve customer complaints and make quick decisions to ensure high satisfaction
• Provide leadership support to the Bedding team in a retail management capacity

Requirements

• Proven experience in retail management with an excellent sales track record
• Strong customer service and communication skills
• Ability to lead and motivate a team in a fast-paced environment
• Experience in problem-solving and resolving customer issues
• Flexibility to work retail hours, including weekends, public holidays, and late-night trades

Benefits

• Guaranteed base earnings and attractive commission-based structures
• Fantastic incentive-based promotions
• Generous staff discounts
• Clear paths for career progression within a trusted national brand
• A positive work environment where performance is recognized and rewarded

About the Company

Harvey Norman is an Australian retail icon in the home and lifestyle space. With over 180 stores nationwide, we are a market leader in furniture, bedding, flooring, electrical goods, and technology. We pride ourselves on providing specialist expertise and delivering "Great Service, Always!"