Posted 2 hours ago
1st Line Technical Support (French)
Sopra SteriaTechnical Support Specialist
Perks & benefits
Medical InsuranceHealth InsuranceEducation AllowancePaid LeaveAnnual Leave
Requirements
French B2, English B2, Quick learner, Team player, Communication skills, Shift work, 24/7 schedule
Skills
ITSMnetworkingCybersecurity
About the role
Responsibilities
- Receive and resolve requests by phone, email, and alerts
- Support computer and application issues using provided procedures
- Communicate with users in French and English
- Escalate complex issues to second-line support
- Collaborate with other technical teams
- Perform daily scheduled support tasks and reporting
Requirements
- French and English at B2 level
- Willingness to develop IT skills
- Ability to learn quickly
- Strong teamwork and communication skills
- Ability to work according to procedures
- Availability for shift work in a 24/7 system
Benefits
- Luxmed
- Medicover Sport
- Worksmile
- Educational platforms
- Language learning platform
- Referral bonus
- Life insurance
- Paid certifications
- Conferences
- Tech Lunches
- Free parking
- Fresh fruits
- Workation
About the Company
Sopra Steria is a European tech and consulting company with a large delivery center in Katowice. The team supports cloud, operating systems, virtualization, databases, networking, security, and application services for international clients.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's free1st Line Technical Support (French)
Sopra Steria · Katowice
