Crowd Manager

Responsibilities

• Greet and guide clients upon arrival in a courteous and professional manner.
• Manage the flow of clients to prevent overcrowding in reception, service areas, or waiting zones.
• Coordinate with reception and security to streamline client entry and exit.
• Ensure all visitors follow the sign-in and security procedures.
• Handle client queues and provide direction based on appointment schedules or service windows.
• Provide updates or assistance to clients waiting, especially in case of delays.
• Diffuse tense situations and professionally handle conflicts or confusion.
• Communicate effectively with front desk, customer service, and facility teams.

Requirements

• Minimum 4–5 years of experience in crowd management.
• Strong interpersonal and verbal communication skills.
• Well-organized with the ability to multitask and handle time-sensitive situations.
• Basic knowledge of office operations, admin work, and safety protocols.
• Customer-focused, calm under pressure, and capable of working with diverse teams.
• Comfortable standing or moving for extended periods during busy hours.
• High school diploma or equivalent required.

Preferred Qualifications

• Diploma or certification in office management or hospitality is a plus.

About the Company

Asico is a dynamic organization focused on providing quality service and a safe, welcoming environment at its office premises. We value professionalism, customer experience, and operational excellence.