Officer- Collection Operations

Responsibilities

• Handle collections legal cases, including cheque execution, civil cases, and cases against the bank.
• Liaise with collection teams for in-court settlements and release of cases.
• Coordinate with law firms for new and ongoing cases, ensuring timely filings and provision of supporting documents.
• Monitor and manage vendor (law firm) performance, especially for Abu Dhabi (AUH) cases.
• Attend expert meetings, review commentaries and memos as needed.
• Ensure all updates to systems and legal flags for allocated cases are complete.
• Retrieve and return original files as per policy.
• Address referred requests and escalations from various channels, bringing them to resolution.
• Support Collection and Recovery teams with legal advisory when required.
• Provide coverage for team members during leave.
• Attend trainings and adhere to company policies and complete mandatory training requirements.

Requirements

• Bachelor’s degree.
• Minimum 5 years of relevant experience in the banking sector.

Preferred Qualifications

• Strong legal documentation and case-handling skills.
• Experience in vendor management and legal coordination.
• Familiarity with UAE regulatory guidelines.

About the Company

First Abu Dhabi Bank (FAB) is the UAE’s largest bank and among the world’s safest financial institutions. FAB creates value through differentiation, agility, and innovation, providing growth opportunities for employees in an exciting, dynamic industry. The company values top talent to help achieve ambitious goals and drive career advancement for team members.