Travel Administrator, HRMS - Dubai, UAE

Responsibilities

• Coordinate all aspects of travel, including flights, accommodation, ground transportation, and visa arrangements.
• Provide general travel-related administration, ensuring accuracy and adherence to company policies.
• Maintain accurate records of all travel documentation and ensure proper filing and retrieval.
• Ensure compliance with Travel Security & Health Policy and Company Travel Policy.
• Support benchmarking of travel providers to secure competitive airline fares and accommodation rates.
• Maintain and update the ISOS Travel Tracker and internal databases for traveler monitoring and accuracy.
• Process, review, and track supplier invoices, ensuring accuracy and timely submission.
• Handle ad-hoc administrative tasks and projects assigned by the Travel Manager.
• Prioritize tasks to meet strict deadlines and ensure high attention to detail.
• Ability to work independently and as part of a team.
• Demonstrate flexibility in working outside of standard hours, as required by operational demands.

Requirements

• Knowledge of airline GDS systems
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Highly organized with strong administrative and coordination skills
• Effective under pressure and adaptable in a fast-paced environment
• Strong initiative, self-motivation, and ability to work independently
• High standards of integrity, confidentiality, and professionalism
• Commitment to continuous improvement and service excellence

Preferred Qualifications

• Bachelor's degree in Travel & Tourism (or equivalent qualification)
• IATA diploma
• Minimum of 3 years' experience in corporate offshore travel coordination
• Strong geographical awareness and understanding of international travel logistics
• Knowledge of visa and travel documentation processes
• Strong administrative background, with experience in data reporting, compliance, and document control
• Excellent interpersonal and communication skills
• Proven ability to manage multiple priorities and deadlines effectively

Benefits

• Competitively positioned compensation and benefits package
• Private medical insurance
• Annual Housing Allowance
• Employer contributions to the DIFC Employment Workplace Saving Scheme
• Commitment to equal opportunities and fair treatment throughout the recruitment process

About the Company

Control Risks is a unique organisation that values recruiting and retaining talented people and stimulating creativity and professionalism. Through its diverse culture, employees enjoy an environment in which they can be themselves and thrive. Control Risks provides real benefit to many of the world’s leading organisations, offering direct responsibility, career development, and the opportunity to work on fascinating projects in a rewarding, innovative and inclusive environment.