People & Culture Manager

Responsibilities

• Treat all guests and colleagues in a polite and courteous manner at all times and provide full cooperation and timely assistance to all employees.
• Anticipate employee needs and enhance employee satisfaction.
• Maintain a professional and helpful image to both internal and external guests.
• Ensure a high degree of employee satisfaction, aiming to receive zero complaints about the department.
• Maintain professional confidentiality and never disclose company-related information.
• Ensure strict adherence to legal regulations and work permits regarding foreign expatriate employees.
• Handle job application correspondence, file all documents and adverts appropriately.
• Coordinate and initiate yearly performance evaluations for all staff levels.
• Administer insurance and notify superiors of any irregularity.
• Provide ongoing information to personnel regarding changes, problems, or news.
• Keep all hotel licenses up-to-date for smooth hotel operation.
• Maintain and update job descriptions in consultation with relevant supervisors.
• Manage personnel files for hiring, transfers, promotions, resignations, and modifications.
• File and update work procedures and operational rules as needed.
• Oversee recruiting coordination with all Department Heads.
• Analyze work atmosphere and propose improvements to Department Heads and the GM/HM.
• Monitor adherence to remuneration guidelines and compare with competitors annually.
• Counsel employees on professional and personal matters.
• Conduct exit interviews and identify reasons for resignations.
• Communicate important news to avoid misunderstandings and rumors.
• Organize social, leisure, and team-building activities for employees.
• Supervise staff accommodation maintenance, pest control, repair, and improvement.
• Coordinate with Finance for payroll and financial matters.
• Prepare monthly reports and manage vacation/public holiday overviews.
• Ensure compliance with legal requirements for fire, safety, and emergencies.
• Attend required training sessions.
• Arrange necessary travel (air tickets, pickups) and onboarding for new arrivals.
• Manage indirect reports and departmental time sheets.
• Ensure HRMS is up-to-date with employee information.
• Distribute employee handbooks, arrange name tags and ID cards after visa formalities.
• Ensure effective internal and external communication.
• Assist recruitment & retention officer, employee benefits & relations officer, PRO, and visa coordinator.
• Prepare meeting minutes and attend meetings as required.
• Assume Duty Manager responsibilities when scheduled.
• Perform other duties as assigned by the Country Director of T&C and GM/HM.

Requirements

• Bachelor’s Degree in HR or Business Management
• Minimum 1 year in a similar HR managerial role
• Computer literacy (MS Office applications)
• Multi-tasking and time management
• Detail orientation, planning, and organizing
• Strong coordination and analytical skills
• Ability to work under pressure and meet tight deadlines

Preferred Qualifications

• Extensive experience in hospitality HR
• Strong leadership and interpersonal skills
• Experience with HRMS platforms

Benefits

• Competitive salary and compensation
• Training and development opportunities
• Career advancement within Accor/Rixos Hotels group
• Comprehensive health insurance coverage
• Employee recognition programs
• Work-life balance policies
• Provision of uniforms or dress code guidelines
• Participation in social events and team-building activities
• Transportation services
• Employee wellness programs (fitness classes, gym access)

About the Company

Rixos Marina Abu Dhabi is a luxurious hospitality establishment that combines modern elegance with world-class amenities. Located at a prime waterfront spot in Abu Dhabi, it provides an unparalleled experience for both business and leisure travelers. The resort offers breathtaking views, upscale accommodations, diverse dining, extensive event and wellness facilities, and is renowned for its attentive and personalized service.