Captain - for Award winning Restaurant in Dubai

Responsibilities

• Supervise and guide the waitstaff team to ensure smooth service
• Ensure that waitstaff are knowledgeable about the menu and can provide accurate descriptions and recommendations to guests
• Handle guest queries and concerns in a professional and timely manner
• Monitor the dining area and ensure cleanliness and organization
• Coordinate with the kitchen staff to ensure timely delivery of food
• Maintain a high level of customer service and guest satisfaction
• Train and mentor new waitstaff members
• Handle any issues that may arise during service, ensuring quick resolution

Requirements

• Prior experience as a Restaurant Captain in a restaurant setting
• Excellent communication and leadership skills
• Customer service-oriented mindset
• Ability to handle high-pressure situations and multitask
• Strong attention to detail
• Fluency in English and additional languages is a plus

Benefits

AED 3000 to 3400 + 400 Food allowance + 250 to 450 (Service charge Avg) + 1200 Credit card tips + cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws

About the Company

Apt Resources is a reputable recruitment and staffing agency operating in the UAE. They serve a range of clients with a focus on delivering experienced hospitality professionals to leading establishments throughout the region.