Store Manager

Responsibilities

• Lead and develop a professional store team to achieve company goals and improve individual objectives
• Collaborate with training teams to develop a gold standard team
• Establish weekly and monthly objectives for the team
• Ensure all employees present professionally and provide the highest level of customer service to achieve maximum sales and an exceptional experience
• Recruit qualified professionals and network to source top talent
• Own store P&L reports and manage budgets (salary, expenses, inventory)
• Ensure merchandise is properly and attractively displayed as per visual guidelines
• Maintain all store standards and operations to company requirements
• Collaborate with store support departments to utilize company resources
• Align with Human Resources on company policies and team development planning

Requirements

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills with the ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible to work evenings, weekends, and holidays

Benefits

• Competitive salary and bonus incentives
• Industry-leading training program
• Clothing allowance for each season and generous employee discount
• Career development with a fast-growing fashion company
• Opportunity to travel to other stores and abroad

About the Company

Suitsupply is a global men's fashion brand renowned for delivering quality, style, and a radically personal customer experience. With a focus on team development and operational excellence, Suitsupply offers employees a platform to grow in an energetic retail environment. Join a company at the forefront of fashion retail innovation and deliver outstanding results alongside a collaborative team.