Receptionist for a Wellness Center in Dubai

Ontime Group is seeking a dedicated and friendly Receptionist to join our Wellness Center in Dubai. As the first point of contact for our clients, you will play a key role in creating a warm and inviting atmosphere, while providing exceptional customer service and administrative support.

Responsibilities

• Welcome and greet clients with a positive and professional attitude
• Manage incoming calls, schedule appointments, and coordinate the clinic's calendar
• Provide information regarding wellness services and programs offered at the center
• Assist clients with check-in processes, including completing necessary forms and updating records
• Ensure the reception and waiting areas are neat, organized, and welcoming
• Handle billing inquiries, process payments, and assist with insurance verification as needed
• Work closely with the wellness team to ensure seamless client experiences
• Address client inquiries and concerns with professionalism and empathy

Requirements

• Previous experience as a Receptionist in a wellness center or similar environment
• Strong verbal and written communication skills
• Excellent customer service capabilities and a friendly demeanor
• Experience with appointment scheduling and managing clinic calendars
• Proficient in using office software and electronic health records systems
• Strong organizational skills and attention to detail
• Ability to multitask and perform well in a fast-paced environment
• Professional appearance and courteous manner
• Fluency in English; additional languages are a plus

Benefits

• Salary + Benefits

About the Company

OnTime Healthcare is Dubai’s leading establishment in medical facility setup and consultancy. Recognizing quality medical care as a vital human right, OnTime Healthcare’s primary goal is to develop and enhance each facet of medical care; from establishing superior medical centers to imparting quality medical education and training for healthcare professionals, we truly embody the motto of accessible and universal healthcare.