People Ops

Responsibilities

• Oversee the smooth daily running of the Fuse HQ in Dubai, ensuring the office is always clean, organised, and ready for action.
• Liaise with cleaning, maintenance, and building management teams to maintain top-quality workspace.
• Manage office supplies and keep fridges, coffee machines, and snacks stocked.
• Prepare the office for meetings, events, and visitors such as board meetings and team socials.
• Coordinate office events and initiatives to foster a fun, collaborative, and motivating workplace.
• Manage relationships with suppliers and service providers.
• Handle people operations admin, including visa applications, onboarding paperwork, and HR systems updates.
• Support recruitment activities, from scheduling interviews to liaising with candidates.
• Own the onboarding experience for new hires in Dubai, ensuring global hires have a consistent, high-quality experience.
• Drive employee engagement initiatives and act as a culture champion.
• Maintain accurate people data and support policy and process implementation.

Requirements

• Proven experience in office management, people operations, or a combined operations role.
• Experience supporting HR processes such as onboarding, visa applications, and employee engagement initiatives.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent interpersonal skills and a high level of discretion when handling confidential information.
• Comfortable working independently and taking ownership of office and people operations.
• Thrives in a fast-paced, high-growth environment.
• Strong bias to execution — gets things done quickly and to a high standard.

Preferred Qualifications

• Experience in a high-growth fintech, tech, or startup environment.
• Knowledge of UAE labour laws and visa processes.
• Experience coordinating recruitment activities or managing HR systems.
• Previous experience in culture, employee experience, or event management roles.

Benefits

• Macbook provided
• Opportunity to travel (if applicable)
• Unlimited vacation time
• Private healthcare
• Employee stock ownership (ESOP)
• Flexible working and autonomy
• "Pay it forward" days – 2 annual volunteer days for causes important to you
• Wellness days – 3 days per quarter to re-energise

About the Company

Fuse is on a mission to bring real-time cross-border payments to the Middle East, helping global businesses access the region without changing their payment stack. MENA presents one of the most exciting payment opportunities, evolving fast as one of the most financially isolated but fastest-growing markets. Fuse provides the infrastructure required to keep up, trusted by companies globally. With its head office in Dubai, Fuse processes payments for contractors on platforms like Deel, hosts on Airbnb, sellers on Etsy, and more. The company seeks team members who are passionate about making local payments accessible worldwide.