Head of Solutions Engineering

Responsibilities

• Recruit, mentor, and retain Solutions Engineers who deliver crisp, opinionated guidance and obsessive customer focus.
• Build scalable playbooks for discovery, solution design, proof-of-concepts, and go-live support.
• Partner with Sales to lead pre-sales activities, including technical discovery, product demonstrations, RFP responses, solution design, and client presentations.
• Channel customer feedback into Product and Engineering, driving the evolution of our data, payments, and operations APIs.
• Influence senior leadership, architects, and developers at fintechs, lenders, insurers, and large enterprises, shaping open-banking roadmaps and accelerating time-to-value.
• Set clear team targets tied to client revenue growth, especially consumption revenue in early stages of client engagement.
• Drive measurable outcomes such as faster go-lives, deeper product adoption, and higher API usage across the client portfolio.
• Build a culture of grit, perseverance, and curiosity within the Solutions Engineering team.
• Operate across Saudi Arabia and UAE client markets with an even focus on both.
• Act as a thought leader, publishing reference architectures, speaking at industry events, and representing Lean in regulator and standards-body discussions.

Requirements

• 8+ years experience in Solutions Engineering, Pre-Sales Engineering, or Technical Consulting, ideally at an API-first company.
• 3+ years managing Solutions Engineers or Technical Client Success teams, ideally within fast-paced, high-growth environments.
• Strong hands-on experience working with APIs, client integrations, and technical solution design.
• Payments experience strongly preferred; Open Banking, Fintech, or financial APIs background is a significant advantage.
• Track record of personally leading complex client engagements and revenue growth initiatives.
• Proven ability to work directly with Product and Engineering teams to influence roadmaps through structured client feedback.
• Experience setting and managing performance targets for technical teams.
• MENA experience preferred; relocation required if not currently based in-region.
• Arabic language skills are a strong plus, but not required.

Preferred Qualifications

• Relentless bias for action: Comfortable operating amid regulatory ambiguity and shifting product surfaces.
• Understands when to be scrappy versus when to formalize structure.
• Executive presence: Confident sparring with senior leaders and pairing with technical peers.
• Passionate coach with a high bar and focus on impact.
• Intellectual curiosity and resilience under pressure.
• Able to build trust quickly with clients, direct reports, and stakeholders.

Benefits

• Competitive salary, commission, and equity package.
• Leadership role at the center of fintech innovation in the Middle East.
• Opportunity to build and scale a Solutions Engineering function from a strong foundation.
• Relocation support to Dubai or Riyadh.
• Culture prioritizing ownership, curiosity, and impact.
• Private healthcare.
• Flexible office hours.
• Meaningful equity stake for long-term alignment.

About the Company

Lean Technologies is the first regulated open banking and open finance company operating across the UAE and Saudi Arabia. Since 2019, Lean has been on a mission to be the region's leading A2A payments platform—enabling clients to connect to users’ bank accounts for real-time payments and account information. Trusted by leading companies such as Etisalat Group, Careem, Binance, Tabby, Tamara, and Tawuniya, Lean processes billions of dollars and connects hundreds of thousands of accounts across the Middle East. With a recent $67.5M Series B led by General Catalyst, Lean is driving financial innovation, accessibility, and transparency for business and consumers. Lean is an equal opportunity, affirmative action employer committed to diversity and inclusion.